Privacy

Privacy Statement

We are not VAT registered and will not charge VAT until further notice.

This Shop is for private customers only until further notice.

Who we are

In this Privacy Policy references to "we", "us" and "our" are to Moniques Live Fish Food & Accessory Shop and to the Website.

 

What information we collect and how

The information we collect via the Website may include:

 

  • Any personal details you knowingly provide to us through forms and e-mail, such as name, address, telephone numbers etc 

  • Your preferences and use of e-mail updates, recorded by e-mails send by me (if you select to receive e-mail updates on products and services)

 

What we do with your information

  • To process your order and to provide after sales service

  • In certain cases we may use your e-mail address to send you information on new products and services. In such case you will be offered to opt-in or opt-out of the mailing-list.

 

We may pass information on to third parties for administrative purposes. Third parties will not be allowed to use your information for their own purposes.

 

Payments

Our main payment provider (PP) is PayPal and our secondary PP is GlobeCharge, who store your credit card information on a secure encrypted page during Checkout. Another PP we use is GoCardless, who processes our Weekly Live Food Subscriptions.

 

For PayPal, no Account Sign-up is required. www.paypal.com

For GlobeCharge, Sign-up is required to allow you to track your orders.

 

Your rights

You have the right to request a copy of any information held about you. To request this information, contact us in writing:

 

Monique Marzinowski
33 Gran Street

Whitecrook

Clydebank

Glasgow
G81 1BD
United Kingdom


Tel: 0044 141 941 0414


E-mail: helpdesk@moniqueslivefishfoods.co.uk

 

Other Websites:

This privacy policy only covers the MLFFAS Website. Any other Websites which may be linked to MLFFAS Website are subject to their own policy.